My Pillow Place Shipping Information

All products purchased at My Pillow Place ship to you for free!

*Please Note: Free Shipping is only valid for Ground Shipping within the 48 contiguous United States for orders of less than 20 items to one shipping address.

Holiday Shipping Information:

Many of our products are made to order, which means that there are a variety of factors that go into determining their actual lead times. We make every effort to process and ship your order as quickly as possible. However, due to circumstances beyond our control, we cannot guarantee delivery by a specific date.

My Pillow Place General Shipping Information

Items from the same order may arrive at different times depending on each products lead time and availability.

Products are typically shipped via FedEx Ground or UPS Ground.

Due to the oversized boxes our products ship in, Express or Expedited shipping is not available.

We are currently only able to ship products to the Contiguous 48 states. We cannot ship to P.O. Boxes, APO/FPO Military Addresses, or Alaska or Hawaii at this time. We do not ship internationally at this time.

My Pillow Place assumes no liability for orders shipped to incomplete or incorrect shipping addresses provided by the customer. If you have an apartment or suite number, be sure to include that information in your shipping address.

When using PayPal as your payment method, please make sure to use your CONFIRMED PayPal address as your shipping address because we only ship to confirmed addresses. (What is a Paypal Confirmed Address?)

Many of our products are made to order based on your size and fabric selections. These items will have the production time listed on the individual product pages. Please keep in mind that these are approximate production lead times only and do not include the actual shipping time.

Instructions for tracking your order on our site once it has shipped are emailed to you when you place your order.

Please refer to our Return Policy for information regarding shipping returns.

If you have any questions about shipping, please call us at 1-800-883-2136, or email us at

Thank You for visiting!

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