Privacy Policy

We can be reached via e-mail at: customerservice@my-pillow-place.com

Privacy Policy

The privacy and security of our visitors and customers are extremely important to us. Therefore, we have developed the following privacy policy in order to reassure you that your information is safe with us.

The information we collect about you or someone else (i.e. the person you are shipping the order to) when you place an order with us will be used only to complete your requested order. If an issue arises while we are processing or shipping the order, we may use this information to contact you. We do not share any of this information with outside parties except to the extent necessary to complete that order.

In order to effectively and efficiently process your order, we may utilize other reputable companies to provide services consistent with our Privacy Policy on our behalf. Examples of this include credit card processing companies to bill customers for goods and services, shipping companies, hosting companies and email service providers. These third party companies may be provided with personally identifiable information required to carry out their functions and services, but they are by no means allowed to use this data for any other purposes.

Personal financial information, such as the credit card numbers, entered into our order forms are not displayed to us. We do not collect credit card data. Our credit card gateway, Authorize.Net keeps the encrypted credit card data on file for 120 days in case a customer needs to be issued a refund.

If you use the email addresses provided on our site to contact us, we use your return email address only to respond to the email we receive. Such email addresses will not be used for any other purpose and are not shared with outside parties.

During the checkout process, customers will be asked whether they would like to receive future email offers from us. Customers will not receive any email solicitations from us unless they choose to at this time. Each email our customers receive as a result of opting in during checkout will provide directions on how to unsubscribe. Your email address will not be shared with any outside parties.

If you have any questions regarding our privacy policy, please call us at 1-800-883-2136 or email us at customerservice@my-pillow-place.com.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.